We were “Better Together” before it was a thing
I’m not making this up. As I am writing this, I’m sitting in a booth at the St Louis Bread Company in Kirkwood. To my left is a cup of Broccoli Cheddar soup, and to my right are 6 men seated at a table including, I’m thinking, 2 mayors, 2 police chiefs, and 2 city manager-types. They’re openly discussing what they can do to defeat this “Better Together” plan to merge St Louis City & County that’s been all over the news.
Now, I’m just a humble handyman who spends most of his time thinking about things like running toilets, rotted wood, and cracks in drywall. And I’ve long accepted that no politician will ever be interested in taking advice from a handyman on how to solve all the world’s problems — PARTICULARLY a handyman eavesdropping on their conversations.
So I turned back to my Broccoli Cheddar soup, and sipped and reflected. Fix St Louis has been running a “Better Together” program for years, and it must be successful because, to my knowledge, no St Louis Bread Company table has ever been populated by homeowners discussing how to undermine it. Here’s how we’ve brought Better Together to the St Louis area:
Better Together: One-Stop-Shopping
Homeowners are often not sure whom to call when something goes wrong in their house. A plumber? An electrician? Some nice, but hapless fellow who wears overalls, and does stuff like tinker with broken door knobs? With us, you can lump all your home repair problems together into one category — “Call Fix St Louis.” And if it happens to fall outside our comfort zone, we’ll give you a referral to a contractor we can vouch for, which is just about the best referral you can get.
Better Together: All Home Repair Trades
Have you ever hired a plumber who had to cut open part of a wall? He fixed your leak, all right, but then he simply screwed the cut-out wall portion back into place, and left it for you to figure out how to patch the gaps around it, and how to paint or re-tile. The truth is, lots of home repairs require skills from more than one trade, and we can handle all these skills together with our OWN employees. Unlike most contractors, Fix St Louis can complete whatever repair we start.
Better Together: Small Jobs
Have you been living with small home repair issues because you thought no contractor would be interested in a job that small? Well, you were CORRECT — that is, for every contractor EXCEPT Fix St Louis. While we do handle bigger jobs, most of our business is small jobs, and that’s the way we like it. Actually, once folks realize that we like small jobs, we’re often asked to fix many things that have piled-up, together at the same time.
Better Together Customer Ratings
If you are still getting referrals for home repair contractors from neighbors and friends, it may be time to embrace more technology. No offense to your neighbors and friends, but chances are that the opinions of these 1-2 non-experts are based upon 1-2 experiences, limited to 1-2 required skills, and NO background checks in an industry where up to 20-25% of the handymen out there are convicted felons (yes, that’s what our recruiting efforts have found). We’ll take care of the criminal background checks, but we welcome you to find out what everyone on the web together thinks about us — >4.5 out of 5 stars on Home Advisor based on >100 consumer comments, Top 5% on Angie’s List, A+ rating by the BBB.
Well, the public servants at the table to my right are still at it. But, I’m afraid that this even more subservient public servant has to get back to their running toilets, rotted wood, and cracked drywall. Maybe I’ll just quietly drop my business card on their table on the way out.