Stairs and Pipes Forever! Presenting our Handyman Bill of Rights

When in the course of handyman events, the truth becomes self-evident that, while all MEN are created equal, all HANDY-men are not. 

It should also become self-evident that, while it’s unlikely any handyman will ever appear on Mt Rushmore without a hammer and chisel in hand, the country would LITERALLY fall apart without them.

As a highly-decorated handyman service, who has earned the coveted A+ rating from the Better Business Bureau and Best of Home Advisor award, Fix St Louis acknowledges the awesome responsibility upon our shoulders. 

We pledge to risk our lives (even on tall ladders), our fortunes, and our sacred honor to make your home great again. And, we demonstrate this commitment by providing every Homeowning-American with these certain unalienable and enumerated rights:

  1. Fix St Louis shall not abridge your right to FREE estimates, and your ability to schedule SPECIFIC appointment times shall not be infringed.
  2. A well-regulated workforce being necessary for proper repairs, our technicians shall be armed with at least 10 years of experience.
  3. Our work shall be GUARANTEED for one full year, and we will provide a full-time CUSTOMER SERVICE REPRESENTATIVE who may be petitioned for a redress of grievances.
  4. Homeowners have the right to be secure in their persons, houses, papers, and effects, so Fix St Louis technicians shall undergo drug tests and criminal background checks, and their work shall be bonded and insured.
  5. Checks and Balances: Customers may write CHECKS to pay their BALANCES. But, that would be soooo 20th century. Thus, they may also use any major credit card, and pay either online or by phone.

As we say here at Fix St Louis, “E Pluribus Unum” which, if I’m not mistaken, is Latin for “One Stop Shopping for Professional Home Repairs.” So, next time you’re thinking of calling just some “Chuck-in-a-Truck” or “Pete-in-a-Pickup” please consider calling us instead, to seek a more perfect union.

Dr Steve
Fix St Louis
314-434-4100

Each Blues game is TWO games in one

The way this old handyman looks at it, you’re actually watching TWO games every time the Blues play.

The first game, which takes place when the clock is running, never seems all that American to me. It features Blues players like Vladimir Tarasenko, Carl Gunnarsson, and MacKenzie MacEachern, who have similar names to Winter Olympics athletes who stand at attention on that 3-level podium while someone else’s national anthem is played. For recently winning the Western Division, the Blues were presented with the “Campbell Bowl,” which sounds like, and looks like, a gaudy, oversized soup tureen. Maybe the one used at Harry and Meghan’s wedding reception. And don’t get me started on the serving-ware they’re competing for next, named after LORD Stanley of Preston – a graduate of Eton, a prep school for over-privileged British boys, who possibly once held a hockey stick, but certainly never a toilet plunger or any other tool requiring manual labor.

No, the American part of the hockey game begins when the buzzer goes off signaling the end of the 1st period. Immediately rolling onto the rink is the ice-smoothing Zamboni machine, invented by and named after the son of struggling Italian-American immigrants. He used his newly-found freedoms to achieve the American dream by making something that makes ice hockey possible. Then, there are those ice rink walls and plexiglass, which have just endured a 20-minute period of being crushed, smashed, pounded, and scraped, while the audience cheered and laughed, humiliation that no building materials should ever be asked to endure. To handle that, folks pop-out with name badges sewn onto their uniforms that read “Chuck”, “Pete”, and “Zeke.” These hard-working Americans patch, paint, brace, and in all other ways make things new again. All done without hearing their names roared over the sound system, or accompanied by flashing lights, lasers, smoke, and foghorns. Now, that’s what I call America.

We at Fix St Louis like to think of ourselves as residential counterparts to that hockey game clean-up crew, except we ply our trade in similarly-damaged TEENAGE BOYS BEDROOMS. Someday, you just may need us for these:

Wall Repair

Fix St Louis is great at removing holes, dents, and dings from bedroom walls. Sometimes they’re just nondescript nicks, but other times the punched-out drywall is EXACTLY in the shape of baseballs, pucks, doorknobs, and fists, which can be pretty amusing to us, presumably less so to the parents. If your walls have some kind of sand texture, we can restore it in the patched area. And if you once tried to patch it yourself, and it still stands out because you couldn’t figure out how to smooth it or add that texture back, we can fix it.

Door Repair

Teenage boys can be pretty rough on doors, but we can remove all signs of abuse. Fix St Louis can put those sliding closet doors back on their tracks. We can repair the aforementioned doorknob-shaped holes in the adjacent wall. If the door “slab” (the part on hinges that swings) has been kicked and cracked, we can replace just the slab without swapping-out the entire frame. And, if the door “jamb” (frame around the door) has been split or cracked through forced entry, whether by an angry older brother, desperate parents, or the County SWAT team, we can handle that, too.

Painting

The key to painting a teenage boy’s room is doing the right prep work before the first drop of paint is applied. While the repairs above are a big part of it, they are not the only part. What about those posters on the wall that were mounted with tape, or rubbery white goop, or whatever sticky substance was immediately available when your teenager had the impulse to hang it? You may not like the way the walls look now, with a preening-for-the-cameras Yadier Molina, Ariana Grande, Metallica, or even Patrick Maroon. But you may like it a lot less after you see what’s behind them. Fix St Louis will make those walls paint-ready. And if your teenager went Goth, or through some creepy dark period you prayed he’d grow out of, so that everything is now painted black, we can prep the walls so they can be painted any color.

So, next time you’re watching a Blues hockey game, at the end of each period – sure, go ahead and take that bathroom break – but be sure to return for the All-American between-time show of the Blues’ rink-repair heroes. For all those Chucks, Petes, and Zekes out there, this Bud’s for you! Oh, and almost forgot. Let’s Go Blues!

Dr Steve
Fix St Louis
314-434-4100

Fix St Louis to Throw First Pitch at Season Opener

Yes, it’s true. Fix St Louis will be throwing the first pitch at the season opener, even though the Cardinal’s season opened last Thursday. But, who gave BASEBALL the right to name the seasons, anyway? THAT will come as news to those who celebrate the Harvest Season, the Lenten Season, and the Monsoon Season.

We at Fix St Louis have our own seasons, too. As a reader, you know we recently ended the “FiXmas Season,” that year-end time when homeowners get their homes repaired for holiday guests.

But looking at the Fix St Louis calendar, we see that we are quickly approaching the “Thermal Equinox,” after which the TEMPERATURE and SMELL of the fresh air OUTSIDE your home are better than anything your air conditioner or furnace can produce inside. (Unless, of course, you live in Sauget, Illinois.)

So, here’s the first pitch of the season: If you have a working “Whole House Fan,” use it. If it’s not working, let Fix St Louis repair or replace it. And, if you don’t have a fan, let us install one. Your house will be more comfortable and you’ll see big savings in your air conditioning bills.

If you have no idea what I’m talking about listen-up, and go to your hallway and look-up. There’s a good chance you’ll see something on the ceiling that looks like the thing below. Now look at your hallway walls. See a switch or rotary dial you never knew was for? That’s how you turn it on. If your Whole House Fan is working, you will hear a big “whoosh” sound, followed by the louvers slowly opening. Fresh air will be sucked inside through your open windows and doors, flow all through your house, enter these louvers, then be shoved outside through vents and openings in the attic above.

Lunar-powered unit

BTW, these Whole House Fans are often MISTAKENLY called “Attic Fans.” Attic fans are a thing, too, but they are not installed in hallway ceilings, and you cannot see them from inside the house. They are only installed in attics, either behind gable vents or beneath roof vents. Their purpose is simply to remove hot air from the attic so that the ceilings below don’t become so hot that they warm-up your house or make your air conditioner work harder.

So as you can see, we here at Fix St Louis have our own seasons, we have our own fans, and we throw our own pitches. Could Dr Steve bobble-head night be far behind?

Dr Steve
Fix St Louis
314-434-4100

Why Gillette should have called us first

I just watched that controversial Gillette TV commercial, the one suggesting most men are violent, harassing, sexist, and condescending bullies. Maybe I should have been offended. But, I just assumed it was some sort of marketing gimmick, maybe to make men feel so depressed and ashamed of themselves they might consider using more of Gillette’s razor blades on more parts of their body, especially their throats or wrists.

But apparently, I was wrong. Gillette is out to change the behavior of every man in America, using the moral authority they’ve earned by being world-class experts on removing unwanted facial hair.

Look, I’m just a simple handyman in no position to judge the genius of Madison Avenue. Unlike Gillette’s ad agency, I couldn’t drive-off 30% of a best-selling brand’s customers even if I wanted to. But if I may be so bold, I’d suggest that rather than paint all men with such a broad brush, they might have done better to focus in on that subset of men who PARTICULARLY deserve the scorn of women (and men) — HANDYmen.

Yeah, I know, I know. It’s not fair to condemn the entire handyman industry, just because 95% make the rest of us look bad. And maybe it’s sexist to presume that all handymen are MEN. But to tell you the truth, while I have HEARD that handywomen do exist in REAL life, REALITY TV is the only place I’ve ever actually seen one. And even then, doesn’t it seem like the closest thing to a power tool Fixer Upper’s Joanna Gaines ever holds is a ballpoint pen? Not that you can blame sexism for the near absence of handywomen — after all, it’s not exactly every mother’s dream for her daughter to become one.

So let’s imagine for a moment, Gillette had a 2nd lapse of common sense, and made the questionable decision to turn over its entire advertising budget to yours truly, Dr Steve. And let’s say I immediately changed their campaign from “The best men can be” to “The best HANDYmen can be.” Wouldn’t these common failings of handymen ring true?:

Toxic Unreliability

If you’ve worked with Fix St Louis, you know that, unlike everyone else, we set firm, scheduled appointments — an exact time, an exact date, and we confirm it by email. We don’t say things like we’ll show-up “sometime between 8 and 12 noon if we’re running on time” or “someday next week depending on when we finish our last job.” That’s not fair to you because it leaves you tied-up at home for hours, unable to leave for work or errands, while constantly glancing at your watch and calling your handyman who never picks-up. In fact, it’s not uncommon for handymen to never show-up and never contact the homeowner.

HandyMan-splaining

Trust me, every handyman with the sole exception of us does NOT want your SMALL jobs. The more tied-up they are on big jobs, the better — more total dollars, more continuous work without gaps in their schedule, less time chasing new jobs, less need to deal with customer service issues, etc.

But they’re not going to tell you that. Instead, they’ll tell you that if you knew as much as they did about home repairs, you’d realize that a bigger job was needed. For instance, they’ll “HandyMan-splain” that it can’t be fixed, so it must be replaced. Or that, “yeah that window can be replaced, but frankly all of your windows are pretty old, so you really need to replace them all.”

An even worse practice is the handyman giving you an estimate 2-3 times higher than they would normally charge for that small job. If you turn it down, no loss because they didn’t want that job anyway. But if you accept it at that price, they’d be happy to do this job that does not take them much time, but gives them a good profit.

Micro-Deceptions

These are the often little, and sometimes big, untruths handymen tell to smooth over the situations from the items above. If your handyman is in the middle of a project, and would rather work on a bigger project than finish yours, you may suddenly hear something like he has to be “out-of-town next week for a few days to attend an aunt’s funeral.” By design, you’re not going to feel like challenging that excuse because it’s about a death in the family, even though no one in human history, with the possible exception of the British Royal Family, has ever had more than a week’s notice of a funeral, much less had to spend several days out-of-town to attend one for an aunt.

So, hey Gillette! Doesn’t this make Fix St Louis “the best a HANDYman can be?” Wait, don’t answer that! On 2nd thought, maybe you should just stick to unwanted facial hair.

Dr Steve
Fix St Louis
314-434-4100

‘Twas the night after FIXmas. Not a faucet was dripping, not one in the house.

It’s hard to be nestled all snug in your bed, while visions of a flooded basement dance in your head. We get it. Amidst your pre-holiday schedule there arose such a clatter, you had to defer a few home repair matters. Yes, you INTENDED to get those dripping faucets fixed during the pre-Christmas FIXmas season, but that time flew-by faster than Cupid, Donner and Blitzen.

So, why not make your FIRST New Year’s resolution one you can cross-off immediately – a resolution that will give you great tidings of comfort and joy for all of next year. Shutdown that drip-drip-drip on ALL of your faucets. Every last one of them. Not just some phony PARTIAL shutdown like from our perpetually-leaking Federal government, but a REAL TOTAL shutdown.

Kitchen Sinks

Don’t mean to laugh, but it’s funny listening to homeowners describe the stages of denial and grief they go through before they finally accept they need our help to stop their kitchen faucet leak. At first, they try to convince themselves it only happens sometimes, then they convince themselves it will go away by itself. Then they go through a sort-of “bargaining” stage where they put their lever handle through a choreographed set of movements with an unusual ending position to make the dripping stop.

Yes, we can fix those leaks. But honestly, among our happiest customers are those who learn in the process that newer faucets don’t have a separate spray handle because it’s built right into the faucet stem, and as long as we’re out there they’d rather have us install one of those.

Bathroom Sinks

These faucets drip, too, and we can fix them. But could this be a sign from the heavens that it’s time to replace that crummy faucet, which you never much liked in the first place? Folks are often reluctant to call us for this dripping because they think it’s too small a problem to bother a contractor with. Well, that may be true for everyone else, but NOT for Fix St Louis. Remember, we SPECIALIZE in small jobs.

Exterior Faucets

What about those faucets sticking out from the sides of your house, usually low to the ground? These faucets are probably the MOST susceptible to leaks. Not just dripping from the spout, but also spraying all over the place when you turn them on. Sometimes, they even leak within the wall!

The two most common causes of these exterior faucet leaks are: 1) VERY low temperatures freezing the water inside, until it expands and bursts the pipe walls; and 2) Since these faucets tend to be used very rarely, gaskets that have become hard, dried, and compressed, so they no longer do their job.

Sometimes we can fix these faucets from the outside. Other times we can replace them easily with a new frost-resistant faucet if there’s an unfinished room or drop ceiling on the other side. Worst case, we can make the replacement by cutting-into the finished/painted drywall on the inside, then either cover the cut area with a plastic access panel (to make repairs easier the next time) or patch and paint the area. BTW, a specialized plumber, who will not provide one-stop shopping like we do, is more likely to leave you with a hole in your drywall, maybe with the cut piece of drywall screwed back in place. Instead, we’ll leave you with a fully-restored wall – mudded, taped, properly-textured, and painted.

Water Shut-offs

Ever notice those hard-to-reach faucet handles behind your toilets, beneath your sinks, or in various places in your unfinished basement? Sometimes they’re handy if you want to shut-off the water to a particular fixture, but not shut-off all the water in the house. Well, those can drip, too, and Fix St Louis can fix and replace them. Folks seem to like it when we offer to replace them with the new ones that have a lever that just needs a quarter turn to shut it off, instead of turning a circular handle round-and-round-and-round.

Look, we get it. “Faucets that don’t drip” is not the reason for the season. We reluctantly acknowledge that Mariah Carey wouldn’t have gone platinum with “All I Want for Christmas is a Faucet that Doesn’t Drip.” But after all the holiday craziness is all over, and you get around to it, give Fix St Louis a call. You deserve a few silent nights.

Dr Steve
Fix St Louis
314-434-4100

Teee-Veees mount-ed over an open fire, wires hid-den that don’t show…

Ah, another tune bound for the timeless collection of treasured FIXmas classics. Perfect background music for the current pre-Christmas season when homes get repaired for the holidays.

Gone are the happy golden days of yore, when a roaring fire could keep the family together in rapt attention for hours. Thankfully, there’s still 500 TV channels, so they can occasionally turn away from their texts, Instagrams, Snapchats, and Tweets, and gaze up in awe.

But until big screen TV’s hover like drones, or science invents a cure for gravity, you are probably going to need some help getting that formerly-named “boob tube” mounted on a wall. Tapping nails into walls won’t do it, even if you use those fancy-schmancy j-shaped picture hangers. And what if the wall surface is BRICK, like above a fireplace?

Beyond that, so let’s say you DO have the wherewithal to get that TV mounted on a wall. What about all those wires? Do you really like the way they drop down to the fireplace mantel shelf, snake off to one side, then down to the floor?

This is how we at Fix St Louis get to play Santa. We don’t perform the magic of delivering gifts to all the world’s children over a single night, but we do perform the magic of mounting TV’s to any wall surface. And while we might not be able to slide our handyman bodies down chimneys, we do know how to hide wires by fishing them through walls.

So imagine waking up to this on Christmas morning. There’s a TV above your fireplace, and hidden behind it are two things the TV is plugged into – an electrical outlet and a jack for the audio/video wire. Now look to the table, shelf, or cabinet to one side of the fireplace. There’s that cable box to which you point your remote, and behind it are two things it’s plugged into – an electrical outlet and a jack for an audio/video wire that is connected behind the wall to the jack behind the TV. See? No wires are showing!

At least in this one area, your life can be as perfect as the lives of the characters in a Hallmark Christmas movie. Your home can be as perfect as theirs, too! In any event, it’s a start.

So as the clock ticks down to the time your guests arrive, keep Fix St Louis in mind for those repairs you hoped to complete in the nick of time before St Nick arrives.

Now, let’s go for a big ending on our song:

Though there’s things to fix, in less than twen-ty days…

Merry FIXmas, to you!

Merry Christmas and Many Happy Repairs from Fix St Louis!

Dr Steve
Fix St Louis
314-434-4100